SHIPPING DETAILS
PAYMENT DETAILS
Shipping Details
×Order Confirmation
- After placing your order, you will receive an email confirmation.
- This email will include your order number.
Shipping Label Creation
- Within 24 hours, a shipping label will be created.
- Your package will then be shipped to USPS.
Tracking Number
- You will receive an email with your tracking number.
- Use this number to track the progress of your shipment.
- You can track your order on our site. In the menu, select the option labeled ‘Track My Order.’ This will allow you to track your shipment using your order number.
Shipping Timeframe
- Shipping usually takes 2 to 5 business days.
- Delivery times may vary depending on your location and USPS processing.
Contact Information
- If you have any questions or concerns, please contact our customer service team.
- Email Us: Cloud212vape@gmail.com
Payment and Security
×Secure Transactions
- Our website is compliant with PCI, Authorized.net, and BigCommerce security standards.
- Your information is protected and secure.
High-Security Payment Processing
- Our payment processor does not accept any prepaid cards, including Cash App, Chime, Apple Card, PayPal and similar options.
- Due to selling vapes, we use a high-security payment processor to prevent fraud.
- Ensure that your shipping information matches the billing information on your card, including the address and name.
- We can process manual orders that accept prepaid cards, Zelle, and PayPal. Just contact us via email or through our Instagram Messenger @cloud212.comm for more information.
Apple Pay Transactions
- If your transaction keeps declining with Apple Pay, check your shipping information.
- Make sure to use a valid email address when ordering to receive your tracking number.
Contact Information
- If you have any questions or concerns, please contact our customer service team.
- Email Us: Cloud212vape@gmail.com